jf77 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") applies to all users of jf77, the online betting and gaming platform accessible at jf77.io. It governs the collection, use, storage, disclosure, and protection of personal data submitted to or collected by jf77 in connection with your use of the Platform and its associated services.

Throughout this Policy, "jf77", "we", "us", and "our" refer to the jf77 platform and its operating entity. "You", "the User", and "the Player" refer to any individual who accesses or registers an account on jf77. "Personal data" refers to any information that identifies or could reasonably identify you as an individual, including your name, contact details, financial information, and device identifiers.

jf77 operates primarily for the Bangladesh market and recognises the importance of maintaining the trust of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other regions. This Policy reflects our commitment to handling your personal data responsibly and transparently.

This Policy should be read in conjunction with the jf77 Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions on a matter relating to privacy or data, this Policy shall prevail.

2 Data We Collect

jf77 collects personal data in several categories depending on the nature of your interaction with the Platform. The table below summarises the categories of data we collect and examples within each category.

3 How We Collect Data

3.1 Directly From You

The majority of personal data jf77 holds is provided directly by you during registration, identity verification, payment transactions, support interactions, and promotional participation. This includes all information entered into account forms, KYC submission portals, deposit and withdrawal interfaces, and live chat sessions.

3.2 Automatically Through the Platform

When you visit jf77, our systems automatically collect technical and usage data via server logs, cookies, web beacons, and similar tracking technologies. This data is collected whether or not you are logged into an account and is used primarily for security monitoring, fraud prevention, and service improvement. See Section 7 for full details on cookies and tracking.

3.3 From Payment Providers

When you initiate a deposit or withdrawal through bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment provider may share transaction confirmation data with jf77 to facilitate the crediting or debiting of your account balance. jf77 does not receive or store full payment credentials such as full card numbers or mobile banking PINs.

3.4 From Identity Verification Partners

Where jf77 uses third-party identity verification services to assist with KYC processes, those partners may provide us with the outcome of document authenticity checks. Such services operate under strict confidentiality agreements and are prohibited from using your data for any purpose other than the verification task.

3.5 From Publicly Available Sources

In limited circumstances, jf77 may supplement the information you provide with data obtained from publicly available sources, such as sanctions lists, politically exposed persons (PEP) databases, or adverse media screening services, solely for the purpose of meeting anti-money laundering (AML) compliance obligations.

4 How We Use Your Data

jf77 uses personal data only for legitimate, specified purposes. The following table outlines the primary purposes for which we process personal data and the corresponding legal basis for each:

jf77 will not use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or identifying a separate legal basis for the new processing activity.

5 Legal Basis for Processing

jf77 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract between you and jf77 — including account creation, payment processing, and service delivery. Without this processing, jf77 cannot provide its services to you.
• Legal Obligation: Processing is necessary for jf77 to comply with applicable legal and regulatory obligations, including anti-money laundering requirements, age verification mandates, and financial record-keeping rules.
• Legitimate Interests: Processing is necessary for jf77's legitimate business interests — such as fraud prevention, security monitoring, service improvement, and responsible gambling enforcement — provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent — for example, receiving promotional emails or SMS notifications — you may withdraw that consent at any time by updating your marketing preferences within your account settings or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

6 Sharing Your Data

6.1 Payment Service Providers

To process deposits and withdrawals, jf77 shares necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Each provider operates under its own privacy policy and security standards. jf77 shares only the minimum data required to complete the transaction.

6.2 Identity Verification and KYC Partners

jf77 may engage regulated third-party KYC and identity verification services to assist with document checks and age verification. These partners are bound by strict confidentiality obligations and are authorised to process your data solely for the purpose of fulfilling the verification task on jf77's behalf.

6.3 Game Technology Providers

Certain gameplay data — including bet history, game session identifiers, and account reference numbers — may be shared with game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Hacksaw Gaming, Play'n GO, and Spribe in order to facilitate game delivery, dispute resolution, and RNG certification audits. These providers do not receive your full personal profile.

6.4 Legal and Regulatory Authorities

jf77 will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or regulatory direction. jf77 will notify you of such disclosure where legally permitted to do so.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jf77's business, personal data held by jf77 may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material changes to the processing of your data that result from it.

7 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They enable the website to recognise your device, remember your preferences, and gather analytical data about how you interact with the Platform. jf77 uses cookies and similar technologies including web beacons, pixel tags, and local storage objects.

7.2 Types of Cookies Used by jf77

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing identifiers. These cookies cannot be disabled without preventing core Platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated information about how users interact with jf77 — including pages visited, session durations, and error rates. This data helps us improve Platform performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, previously viewed games, and display configurations to personalise your experience across sessions.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts. These are a critical component of jf77's account security infrastructure.

7.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on jf77, including game loading, account navigation, and session persistence. Consult your browser's help documentation for instructions on managing cookie preferences specific to your browser and operating system.

8 Data Retention

jf77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account's active status plus a minimum of five years following account closure, in order to meet anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of seven years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• KYC Verification Documents: Retained for the duration of the account relationship and for a minimum of five years post-closure.
• Technical and Usage Data: Typically retained for a rolling period of 13 months, after which it is anonymised or deleted.
• Communications Data (Support Logs): Retained for up to three years from the date of the last communication, or longer if the communication relates to a live dispute or investigation.
• Marketing Preference Records: Retained for the duration of your account plus a reasonable period to demonstrate compliance with opt-out requests.

When personal data is no longer required for any of the above purposes and no legal obligation requires its continued storage, jf77 will securely delete or anonymise the data in accordance with its internal data disposal procedures.

9 Your Privacy Rights

As a user of jf77, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. We will respond within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data jf77 holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request that jf77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to jf77's legal record-keeping obligations.
• Right to Restrict Processing: You may request that jf77 limit the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its use.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests. jf77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

10 Children & Minors

jf77 is strictly an adults-only platform. Access to all services is limited to individuals who are 21 years of age or older. jf77 does not knowingly collect, store, or process personal data belonging to persons under the age of 21.

Age verification is conducted as part of the mandatory KYC process for all registered accounts. Where jf77 discovers or has reasonable grounds to suspect that an account is held by a person under 21, the account will be immediately suspended pending investigation. If the account holder is confirmed to be underage, the account will be permanently closed, all funds will be returned to the relevant payment source where possible, and any personal data collected will be securely deleted in accordance with jf77's data retention policies.

11 Security Measures

jf77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jf77 servers.
• Encryption at rest for sensitive data stored on jf77 infrastructure.
• Role-based access controls ensuring that personal data is accessible only to staff members who require it to perform their specific job function.
• Multi-factor authentication requirements for all administrative access to production systems.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified professionals.
• Automated monitoring systems that detect and alert on anomalous access patterns, potential data breaches, and suspicious account activity.
• Comprehensive staff training on data protection principles, phishing awareness, and incident response procedures.
• A documented data breach response plan that includes procedures for containing a breach, notifying affected individuals, and reporting to relevant authorities within applicable timeframes.

While jf77 employs industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for reporting any suspected unauthorised account access to jf77 immediately via [email protected] or the live chat in your account dashboard.

12 Third-Party Links

The jf77 Platform may contain references to third-party services, game providers, or payment processors. Where such references involve navigating away from jf77.io to an external service, please be aware that jf77 has no control over the privacy practices of those third parties and is not responsible for the content of their privacy policies.

We encourage you to review the privacy policy of any third-party service you interact with, including your mobile banking provider (bKash, Nagad, Rocket, or Upay) and card network provider (Visa or Mastercard), to understand how they handle your data independently of jf77.

13 Policy Updates

jf77 reserves the right to update or amend this Privacy Policy at any time. The most current version of this Policy will always be available at jf77.io/privacy-policy. The effective date at the top of the Policy will be updated to reflect the date of the most recent revision.

Where an amendment is material — meaning it substantially affects how we collect, use, or share your personal data — jf77 will notify registered users by email or via a prominent notice on the Platform at least seven days before the change takes effect. For non-material amendments, the updated Policy takes effect immediately upon publication.

Your continued use of jf77 following the effective date of any amendment constitutes your acknowledgment and acceptance of the revised Privacy Policy. If you do not agree with any amendment, you should cease using the Platform and contact support to arrange account closure and data deletion.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jf77 handles your personal data, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within your jf77 account dashboard
• WhatsApp: +880 1700 000 000 (available 08:00–00:00 BST)

jf77 aims to respond to all privacy-related enquiries within 48 hours. For urgent matters such as suspected data breaches or unauthorised account access, live chat is the fastest available channel and is staffed around the clock.